RANDSTAD USA Medical Receptionist in Arlington, IL

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We are seeking a professional and compassionate Medical Receptionist to serve as the first point of contact for our patients. In this role, you will be the 'face' of our practice, responsible for creating a welcoming environment while managing the vital administrative tasks that keep our clinic running. The ideal candidate possesses a unique blend of technical proficiency and the empathy required to support patients navigating their healthcare journeysalar
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Patient Coordination

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    Greeting & Check-in: Welcoming patients, verifying identity, and updating personal or insurance information in the Electronic Health Record (EHR) system.

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    Scheduling: Managing complex appointment calendars for multiple providers, handling cancellations, and making reminder calls.

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    Check-out: Scheduling follow-up appointments and providing patients with necessary referral paperwork or post-visit instructions.

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Administrative & Financial

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    Insurance Verification: Confirming coverage and obtaining necessary prior authorizations before the patient sees a provider.

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    Payment Collection: Processing co-pays, deductibles, and outstanding balances at the time of service.

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    Records Management: Maintaining patient files with strict adherence to HIPAA regulations to ensure data privacy and security.

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    Phone Management: Triaging incoming calls to determine urgency and directing them to the appropriate clinical staff.

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[ "Experience
  • Entry Level
  • 1 year
Education
  • High School (required)
  • " ]
    We are seeking a professional and compassionate Medical Receptionist to serve as the first point of contact for our patients. In this role, you will be the 'face' of our practice, responsible for creating a welcoming environment while managing the vital administrative tasks that keep our clinic running. The ideal candidate possesses a unique blend of technical proficiency and the empathy required to support patients navigating their healthcare journeysalar[ "Patient Coordination\n\n\n\t\n\t. Greeting & Check-in: Welcoming patients, verifying identity, and updating personal or insurance information in the Electronic Health Record (EHR) system.\n\t\n\t\n\t. Scheduling: Managing complex appointment calendars for multiple providers, handling cancellations, and making reminder calls.\n\t\n\t\n\t. Check-out: Scheduling follow-up appointments and providing patients with necessary referral paperwork or post-visit instructions.\n\t\n\n\n. Administrative & Financial\n\n\n\t\n\t. Insurance Verification: Confirming coverage and obtaining necessary prior authorizations before the patient sees a provider.\n\t\n\t\n\t. Payment Collection: Processing co-pays, deductibles, and outstanding balances at the time of service.\n\t\n\t\n\t. Records Management: Maintaining patient files with strict adherence to HIPAA regulations to ensure data privacy and security.\n\t\n\t\n\t. Phone Management: Triaging incoming calls to determine urgency and directing them to the appropriate clinical staff.\n\t\n\n" ][ "Experience. Entry Level 1 year. Education. High School (required)" ]
    search terms: Medical Receptionist+Receptionist
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