In this hybrid role based at our Chicago Headquarters, you will strategically lead and direct products, pricing, and payments strategy. Lead lending strategies, including product development and optimization, pricing models and processes, balance sheet optimization, risk-adjusted returns, marketing communication and promotional strategies, and marketplace research of competitors, consumer preferences, and service experience requirements. Partner with other departments to facilitate product-related discussions and activities to develop, execute, and improve products and programs, manage marketing programs, product development and execute promotions and campaigns. Lead analytics supporting deposit and lending strategy. This is an ideal opportunity for a strategic, hands-on product leader who enjoys influencing teams to turn vision into impact.

Essential Responsibilities

• Define credit product branding priorities, set core integrated strategies for reaching targeted market segments, lead efforts to experiment and test new digital marketing and promotional practices and advocate for credit marketing agenda across the organization. Architect the system of tools and methods used to manage credit product offerings.
• Develop product management plans governing product lifecycle performance from product design and development to commercialization and promotion and discontinuation.
• Employ appropriate product and portfolio management tools and human-centered design techniques to guide product strategy and improve performance. Lead the advanced analytics practice supporting lending strategy and operations and collaborate with line-of-business leaders to optimize the financial and marketplace performance of consumer-facing loan products, programs, processes, and risk-taking decisions.
• Responsible for strategic lead deposits, saving, and transaction product management and P&L by developing, executing, and managing marketing programs. Collaborate and consult with senior management and channel managers to achieve deposit/transaction goals.
• Provide strategic leadership of debit, credit and lending marketing programs by establishing priorities, tactics, and resource plans to achieve growth and sales objectives.
• Develop integrated promotional and marketing strategies at the product and portfolio level and implement, and maintain product management systems, processes, and models to drive business growth and meet business targets.
• Contribute to strategy-making, business model design, and decision-making and coordinating credit product design projects.
• Develop credit product pricing tools and models, as well as publish rates and fees for credit products.
• Conduct regular reviews of market trends through competitive product research, analysis, benchmarking, and strategic planning.
• Develop measure and report insight that tracks and analyzes financial and non-financial performance of credit products.
• Develop strategic and tactical roadmaps necessary to advance the application of analytics to various phases of operations.
• Facilitate the development of models and algorithms to improve decision-making and reduce manual workloads across credit teams as well as recommend and implement solutions that increase cost efficiency and product profitability.
• Promote application of machine learning automation and models to critical high volume and higher risk lending processes as well as advance the maturity of data-driven, evidence-based management culture and coordinate collaboration between first-line business operations and centralized data functions.
• Ensure a quality loan portfolio by monitoring the underwriting, loan modifications and final loan approval recommendations and establish efficient processes and service level agreements that are aligned with organization-wide lending and sales efforts.
• Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hiring, coaching, training, and developing high performing team.

Education & Years of Experience

• Minimum- 4 Year Bachelors Degree in Marketing, Business or Related
• Preferred - Graduate Degree in Marketing, Business or Related

• Minimum - 10 Years Product Development/Design, Product Management, Strategic Marketing or Related
• Minimum - 3 Years People Management

In Lieu of Education

• 12 Years Product Development/Design, Product Management, Strategic Marketing including people management

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎ $133,700.00 to $229,200.00‎ Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:

• Annual performance bonus
• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays
• Education reimbursement

- Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Define credit product branding priorities, set core integrated strategies for reaching targeted market segments, lead efforts to experiment and test new digital marketing and promotional practices and advocate for credit marketing agenda across the organization. Architect the system of tools and methods used to manage credit product offerings. Develop product management plans governing product lifecycle performance from product design and development to commercialization and promotion and discontinuation. Employ appropriate product and portfolio management tools and human-centered design techniques to guide product strategy and improve performance. Lead the advanced analytics practice supporting lending strategy and operations and collaborate with line-of-business leaders to optimize the financial and marketplace performance of consumer-facing loan products, programs, processes, and risk-taking decisions. Responsible for strategic lead deposits, saving, and transaction product management and P&L by developing, executing, and managing marketing programs. Collaborate and consult with senior management and channel managers to achieve deposit/transaction goals. Provide strategic leadership of debit, credit and lending marketing programs by establishing priorities, tactics, and resource plans to achieve growth and sales objectives. Develop integrated promotional and marketing strategies at the product and portfolio level and implement, and maintain product management systems, processes, and models to drive business growth and meet business targets. Contribute to strategy-making, business model design, and decision-making and coordinating credit product design projects. Develop credit product pricing tools and models, as well as publish rates and fees for credit products. Conduct regular reviews of market trends through competitive product research, analysis, benchmarking, and strategic planning. Develop measure and report insight that tracks and analyzes financial and non-financial performance of credit products. Develop strategic and tactical roadmaps necessary to advance the application of analytics to various phases of operations. Facilitate the development of models and algorithms to improve decision-making and reduce manual workloads across credit teams as well as recommend and implement solutions that increase cost efficiency and product profitability. Promote application of machine learning automation and models to critical high volume and higher risk lending processes as well as advance the maturity of data-driven, evidence-based management culture and coordinate collaboration between first-line business operations and centralized data functions. Ensure a quality loan portfolio by monitoring the underwriting, loan modifications and final loan approval recommendations and establish efficient processes and service level agreements that are aligned with organization-wide lending and sales efforts. Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hiring, coaching, training, and developing high performing team. Education & Years of Experience Minimum- 4 Year Bachelors Degree in Marketing, Business or Related Preferred - Graduate Degree in Marketing, Business or Related Minimum - 10 Years Product Development/ Design, Product Management, Strategic Marketing or Related Minimum - 3 Years People Management In Lieu of Education 12 Years Product Development/ Design, Product Management, Strategic Marketing including people management Compensation &

search terms: Director+Business Operations